Effective Date:
2025-02-14
1. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the
site.
2. Why Do We Use Cookies?
We use cookies for a variety of reasons, including:
Essential Functionality: Some cookies are essential for our website to function properly. They enable you to navigate the site, use its features, and access secure areas.User Experience: We use cookies to personalize your experience on our website and remember your preferences.Analytics and Performance: Cookies help us understand how visitors use our website, so we can improve its performance and user experience.Marketing and Advertising: We may use cookies to track the effectiveness of our marketing campaigns and to show you relevant advertisements.
3. How Do We Use Cookies?
We use both
session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
The cookies we use fall into the following categories:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
4. Do You Serve Targeted Advertising?
Yes, we may use cookies and similar technologies to serve you targeted advertising based on your interests and browsing behavior. You can manage your preferences for targeted advertising through your browser settings or by opting out of specific ad networks.
5. How Often Will You Update This Cookie Policy?
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates.
6. Cookie Details
The following table provides more information about the specific cookies we use on our website:
KeyServicePurposeStorage DurationNotesmsgsndr_idFunnelsTo identify visitor contact information.Persistent (365 days)Facilitates user-contact activities tracking._mpFunnelsStores marketplace information.Persistent (365 days)Tracks user purchases, especially recurring payments.providerFunnelsStores the latest payment method type.SessionManages payment options during the user's session.hl_timer_arrival, hl_timer_element_idFunnelsStores arrival time and timer elements for user actions.Session (1 day)Timer-related user action tracking.user-email, user-billing-idFunnelsStores unique identifier, logging emails, and billing information.Persistent (365 days)Facilitates user actions and form submissions.cookie-configFunnelsStores cookie consent of user.Persistent (6 months)Getting permission from website visitors before storing or accessing cookies on their device.am_idAffiliate Marketing TeamStores unique code of affiliate for tracking.Persistent (duration varies by user)Tracks traffic and sales from affiliates.am_fingerprintAffiliate Marketing TeamStores unique identifier for visit using affiliate code.Persistent (duration varies by user)Tracks clicks, leads, and sales from affiliates._udForms/Surveys/Funnels/CalendarForm/survey details and data entered (excluding credit card info).PersistentAssists with form submission tracking and data retention.lead-connecter-text-widget-input-valuesChat WidgetStored last chat session user details.PersistentWe are keeping last filled values in chat-widget so that next time user don't need to put the name, emails etc.lead-connector-text-widget-i18n-keysChat WidgetFor internationalization.Sessioni18n translation.wlCalendarWhitelabel Url.PersistentStore whitelabel url for redirect.ln_urlFunnelUse for Funnel.PersistentLeadConneclogin URL.orderResponseFunnelUse for upsell and order confirmation.SessionStored order form response for upsell to work and confirmation.contactResponseFunnelUse for order form, upsell, and sticky contact.SessionStored Contact response for order form, upsell, and sticky contact.redirectEcommerceRedirect action for ecom.SessionEcom post-purchase redirect URL._mf_[location_id]MembershipUse for membership access.PersistentStored membership info once membership purchased from order form.user_data_[calendar_id/location_id]CalendarCalendar details and data entered (excluding credit card info).PersistentAssists with form submission tracking and data retention.v3_first_session_event__[location_id]Attribution TeamTo store and identify landing session data.Session (30 minutes)Stores data like referrer, landing URL, and other parameters. Helps in analyzing the first user session.v2_contact_session__[location_id]__[session_id]Attribution TeamTo store unique session ID for lead identification.Persistent (7 days)Identifies leads by unique ID.v2_user_session_event_[location_id]__[session_id]Attribution TeamTo store unique session ID for lead identification.Persistent (7 days)Identifies leads by unique ID.v2_session_history__[location_id]Attribution TeamTo keep a log of all session details for analysis.Persistent (Forever)Facilitates session analytics and user behavior tracking._pl_[funnel_id]Funnelv2 Order form products Details.Persistent (Forever)Stored v2 order form products details for order confirmation._pl_v1_[funnel_id]Funnelv1 order form product details.Persistent (Forever)Stored v1 order form products details for order confirmation._pl_ecom_<variable>EcommerceProduct details.Persistent (Forever)Products details for order summary in thank you page._address_[funnel_id]Funnel/EcommerceUse to show contact address.Persistent (Forever)Order Form confirmation contact address.cart_details_[funne_id]EcommerceUse to store cart details.Persistent (Forever)Persist cart details for user session.couponSessionId_[funne_id/location_id]Funnel/EcommerceUse to store coupon session for a user.SessionApplicable on one-time products.location_FunnelsStores unique identifier, logging emails, and billing information.Persistent (365 days)Facilitates user actions and form submissions.<variable>lead-connecter-text-widget-prompt-dismissedChat WidgetStored time when user click on chat-widget.Persistent (365 days)This is to track when did user click on chat-widget last time.<variable>_lead-connecter-live-widget-message-dataChat WidgetStored last input from chat-widget.Persistent (365 days)This is to save last input data in chat-widget, it brings same value next time in input fields.v2_history__[location_id]Attribution TeamTo store each user page visit and time spent on pages.Persistent (Forever)Tracks user journey through the website.embedCode[surveyId]FormsMaintains embed code configuration.Persistent (Forever)Embedding form configurations for user sessions.survey_temp_slides_[surveyId]SurveysMaintains survey slide configurations.Persistent (Forever)Retains survey configuration settings between sessions.trFunnel/FormsUse for order tracking purpose.Persistent (365 days)Generate tracking ID for transactions.redirectUrlOnSuccessFunnel/Form/CalendarUse for order form success redirect action.SessionStored order form redirect url for IDEAL, SEPA, and BANCONTACT provider.redirectUrlOnFailureFunnel/FormsUse for order form failure redirect action.SessionStored order form redirect url for IDEAL, SEPA, and BANCONTACT provider.Export to Sheets
7. Managing Your Cookie Preferences
You can manage your cookie preferences through your browser settings or by using a cookie management tool. Most web browsers allow you to block or delete cookies, as well as to control how cookies are used for targeted advertising.
Additional Notes:
Clarity and Accessibility: Use clear and concise language that is easy for users to understand. Consider providing different versions of the policy for different audiences (e.g., a simplified version for children).Regular Updates: Review and update your Cookie Policy periodically to reflect changes in your practices or applicable laws.Legal Compliance: Ensure your Cookie Policy complies with relevant data protection regulations, such as GDPR and CCPA.
Remember to adapt this draft to your specific website and business practices. You might need to add or remove sections depending on the types of cookies you use and the information you collect from users. It's also a good idea to have your legal team review the policy before publishing it on your website.
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